Delivery & Returns policy

Delivery Policy
Orders are typically processed within 1–3 business days. Delivery times vary by location and may take between 5–10 business days. Once your order ships, you’ll receive a tracking number to monitor its progress. Please note that shipping times may be affected by external factors, such as holidays or unforeseen delays.

Return Policy
We only offer refunds or exchanges for items that arrive with clear, verifiable damage. If you receive a damaged item, please contact us within 7 days of delivery with photos of the damage and your order details. Once your claim is verified, we’ll arrange a replacement or refund as quickly as possible.

Important Notes

• No refunds or exchanges will be granted for reasons other than product damage.

• Shipping fees are non-refundable.

For any questions, please reach out to our customer support team. Thank you for understanding and supporting our small business!

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail unlockeddvo@gmail.com